Picture this:
You're about to learn everything about "Our Game-Changing Design Process And How To Use It" — without the jargon, without the fluff, and with at least one dad joke that'll make you groan. Grab your coffee. Let's go.
Key Takeaways
3 min read
- 1What you need to know before printing
- 2Common mistakes to avoid
- 3How to get the best results
We've revolutionized our design process to make it simpler, faster, and more direct for you. No more email chains or confusing back-and-forth – you can now select design services directly on our website and communicate straight with our qualified designer.
We're constantly improving our systems to serve our thousands of clients better. You deserve the best possible experience with us, no matter how busy things get behind the scenes. Our old design process worked, but it wasn't good enough for Printulu standards.
The Problem.#
Meet Sandra – she'd had a brilliant experience with us ordering <a href="https://www.printulu.co.za/product/business-cards?utm_source=blog&utm_medium=content&utm_campaign=internal" class="internal-link text-[#007756] hover:text-[#005d42] underline font-medium">business cards</a>. The convenience was fantastic, the quality was top-notch, and delivery was spot-on.
Naturally, she came back when she needed <a href="https://www.printulu.co.za/product/flyers?utm_source=blog&utm_medium=content&utm_campaign=internal" class="internal-link text-[#007756] hover:text-[#005d42] underline font-medium">flyers</a> for her business. But here's where things got tricky. Sandra doesn't have an in-house designer, and outsourcing to freelancers? That's expensive and risky. You never know if you'll get stunning designs or complete disasters.
be creative
BTW – We Have In-House Design Services.#
Not everyone calling themselves a graphic designer actually knows what they're doing. Trust us – we've seen some of the work that lands on our designer's desk for "fixing." It's rough.
<AcademyProTip>Always check a designer's qualifications and portfolio before hiring. Our in-house designer has an Honours Degree from the University of Pretoria and years of commercial experience.</AcademyProTip>
Here's the good news: our qualified designer knows her stuff. Want to meet her and the rest of our team? Check out: Meet the Printulu Team
The Solution.#
Back to Sandra's story. She could see we offered design services, but there was no way to select and quote them directly like our other products. Instead, she had to email support@printulu.co.za and explain everything to customer service.
Worse still, any design changes had to go through customer service first, then to the designer. The final design was great, but the process? Not so much.
designer's desk
We knew we could do better. Now you can select "design service" under almost any product on our website. You'll get an automatic quote for design services, and you'll communicate directly with our designer. No lengthy email chains, no confusion, no unnecessary middlemen.
<AcademyQuote>The best design process is invisible to the client – it should feel effortless while delivering exceptional results.</AcademyQuote>
Check out this quick video where our designer walks you through the new streamlined process.
Remember!#
Give us as much detail as possible in your brief. Don't hold back – upload reference images, examples, anything that shows what you're after. The more information you provide, the better we can nail your vision first time.
<AcademyDadJoke>Why don't designers ever get lost? Because they always know where to find their bearings... and their margins!</AcademyDadJoke>
Got concerns? Our customer service team is still here to help. Give us a call at 010 593 0558!
PS – Sandra absolutely loves the new process, and we're confident you will too. Questions or suggestions? Drop them in the comments below or shoot us an email.
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