Printulu Help Center
Everything you need to know about ordering professional printing from Printulu. Get answers fast.
FAQs
Answers to the most common questions about our printing services
How to Order
Step-by-step guide to placing your first Printulu order
Delivery Information
Delivery times, costs, and tracking for all South African areas
Artwork Requirements
File formats, resolution, bleed, and color mode guidelines
Is Printulu Legit?
Learn about our company history, certifications, and customer reviews
Pricing
How our pricing works, bulk discounts, and free delivery threshold
Popular Questions
How long does delivery take?
Delivery typically takes 2-5 business days depending on your location. Gauteng deliveries are fastest (2-3 days), while other provinces may take 3-5 business days.
What file formats do you accept?
We accept PDF, AI, PSD, TIFF, and JPG files. PDF is preferred for print-ready artwork with embedded fonts and images.
Do you offer free delivery?
Yes! Free delivery on all orders over R500 within South Africa. Orders under R500 have a flat delivery fee of R99.
What is the minimum order quantity?
Minimum order quantities vary by product. Business cards start at 100, flyers at 50, and banners at 1 unit.
Can I get a rush order?
Yes, we offer same-day and next-day production for urgent orders. Contact our support team for rush order pricing.
Do you print in CMYK or RGB?
We print in CMYK color mode. Please convert your artwork to CMYK before uploading for accurate color reproduction.
Still Need Help?
Our support team is ready to assist you with any questions about your printing order.